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It is a must to compliment this team work and staff. Fazi and Kelvin are the ones I really wants to compliment. I contacted them during eve of CNY about rat invasion in my office. They never failed nor reject me despite Everyone is leaving office for reunion dinner. They even promised they will come by to help. Indeed they came as per promised.
Due to rat infestation, almost everyday I need to bother them. But they handle my concern fast and nicely. This clearance last for almost 2 months. But they never fail to check with me daily if everything clear. Till now no rat found. This is really very contented for us women who are afraid of rats.
Fazi even assist to clear our items that bitten by rats, at the risk of the rats might jump onto him even though he knows there are 3 rats inside. As we really Don’t dare to get near it. Really brave and responsible person.
I only can say Kelvin made a very good coordination and follow up and fast response. Fazi also helpful and fast responsive towards to our sudden request. Regardless how busy he is, he make sure he will drop by to check on trap. They even extend service for me when they know still have rats movement. This is a very kind gesture from Aardwolf.
Both of them are very responsible team. Please look for them in future, they definitely do 200% effort in it.
This is my third time with Aardwolf, I must say that engaging with them, you don't have to worry, everything is well taken care of . They are fast in respond, efficiency and professional. Anyone who is looking for a reliable pest control can talk to them and try them. Keep it up!
Compliments on your staff and why I chose you.
1) From the NEA list of many pestcare / covid disinfection companies, Audrey was able to call me back within minutes on a quote. Other companies asked me to email them my details and will respond when they can etc.
2) Your charges are competitive.
3) I had to manage my tenants' different schedules of discharge from the MOH covid facilities resulting in Audrey having to change dates / times twice. Despite this, her mannerisms and communications were highly commendable and respectful throughout.
4) Your Team was early to the disinfection appointment.
5) Once completed, I sms'd a simple thank you to Mr Helmy for his assistance on the matter. I got a quick response validating the completion.
6) The completion documents and images Helmy sent to me were clear and simple to understand – very vital in these Covid situations.
This has been a terrific experience and I am very appreciative of the concerted efforts from your team Audrey and Helmy, and the exceptional level of professionalism exhibited. Thank you Aardwolf!